Terms & conditions

Terms & Conditions: 

PLEASE NOTE that discount codes are not valid during Boxing Day and Boxing Week.

This site is operated by HEADSTER KIDS. Please before using or purchasing something on our website make sure to read carefully all Terms and Conditions. 

By purchasing something from us on our website, you agree to be bound by the following terms and conditions. These terms and conditions apply to all users of the site.

HEADSTER KIDS strives to ensure security, integrity and privacy of personally identifiable information of its customers that’s why we use Secure Sockets Layer (SSL) encryption to protect all your personal information and credit card details. You can also check out with Paypal!

Please note: your email address will be used to receive information about new products and special offers when you subscribe to Headster Kids email updates. If you do not wish to receive updates, you ma remove yourself from the mailing list.

Prices for our products are subject to change without notice. All of our prices are in CAD, HEADSTER KIDS is not responsible for varying currency conversion rates charged by customers’ banks.

Some items can be available exclusively on our website.

Only one promo code can be use by transaction. 

Please take note that our website does not support all web browsers. Headster Kids will not be held responsible for inconveniences related to browsers that have not been updated to the latest version or incompatible browsers.

NOTE THAT HEADSTER KIDS IS NOT RESPONSIBLE OF ORDER'S ERRORS. Please be sure that your address, items and sizes are right before submit you order. 


We reserve the right to refuse service to anyone for any reason at anytime.

For shipping info please click here, for return policies click here.

 

Return Policies

ALL SALE ITEMS ARE FINAL. THEREFORE WE DO NOT ACCEPT EXCHANGES OR REFUNDS ON SALE ITEMS

We hope you love your purchase but we understand that it's hard to know how our products will fit when buying it online. 

If your are not happy with your purchase or if you need assistance regarding your recent order, please contact us at hello@headsterkids.com. We will gladly help you, no worries! 

Whether you are not satisfied with your purchase or there is a defect, full priced items can be returned for an exchange or a store credit only by submitting your request on the form below within 14 days following your online purchase. Any items returned after 14 days of purchase will not be accepted. Postage is covered by the customer when returning item(s). 

Store bought item(s) must be returned at the store where you purchased your item(s) within 14 days following your purchase. Any items returned after 14 days of purchase will not be accepted. Postage is covered by the customer when returning item(s). 

Please note that products will only be accepted if they are returned in their original and clean condition with tags, unworn and unwashed. 

We do not accept damaged items due to unusual use. We do not issue refunds on purchases made on our online store.



For any questions about the Terms & Conditions please email us to hello@headsterkids.com