Frequently Asked Questions
Size up baby! The best way to know the ideal size is by checking our size chart.
Take a look here.
Unfortunately, we can’t promise an exact date restock of a specific model. You can summit your email in the « notify me when available » box and you’ll be the first to know when the style you want becomes available again!
It usually takes 5 to 8 business days for your order to get to you in North America. Keep in mind that it depends where you’re at! If waiting isn’t your thing, no sweat! You can track your package and keep tabs on its whereabouts!
Nope! You can easily return or exchange items without any additional charges within 30 days following your online purchase.
With the amount of orders we process, mistakes can definitely happen!
Here’s what to do: send some photos to help@headsterkids.com and explain the situation. Our lovely Customer Happiness Hero will make sure to find the best solution to the situation!
Absolutely! If your cart’s total is over $115 before taxes, you’ll get free shipping across North America. You can also check our sale section here
Yesser miller! Every snapback will make its way to you, even if you’re in the middle of nowhere!
We do! We have some caps specially made for tiny humans aged 3 to 9 months old. Check’em all here
Absolutely! Our hats are designed to fit most adults comfortably, with a size of 56cm. For those who need a bit more wiggle room, we’ve got a 58cm size available in a bunch of awesome styles. The best way to know your head size for sure is to check our size chart. You can totally find a cool matching outfit with your kid, or pick something that fits your unique style! Check our wide selection of here
No, we have a wide range of other items such as apparel, swimsuits, backpacks, lunch boxes and much more here
Why not consider gifting them a Headster Gift Card? This way, you can be sure they’ll get the hat they truly desire! Check here
Simply use cold water and a gentle detergent with a cloth. Let it dry, and it’ll look as good as new!
More details here
Got any more questions?
Feel free to contact help@headsterkids.com! We will make sure to answer your request as soon as possible.